SunLu Reviews

Opening an Account on Sunlu.com

To open an account on Sunlu.com, follow these steps:

1. Visit the Website: Go to the official Sunlu.com website.
2. Locate the Sign-Up Option: Look for the "Sign Up" or "Register" button, usually found in the top right corner of the homepage.
3. Fill in Required Information: Provide the necessary details, including your email address, password, and any other requested information.
4. Agree to Terms: Read and accept the Terms of Service and any other relevant policies.
5. Submit Registration: Click on the "Create Account" or similar button to complete the registration process.
6. Email Verification: Check your email for a verification link from Sunlu.com. Click on this link to verify your account.

Once verified, the account will be active, allowing access to order tracking, promotions, and other features.

Return Policy Overview

Sunlu.com offers a 30-day return policy for customers who wish to return items. To qualify for a return, products must be in new and unused condition. If a customer is not satisfied with their purchase, they can initiate the return process by contacting Sunlu's after-sale Customer Service at sales@sunlu.com. The customer service team is expected to respond within 24 hours, excluding weekends.

Warranty Information

In addition to the return policy, Sunlu.com provides a 1-year warranty on their products, ensuring customer satisfaction and product reliability.

Top 10 sunlu.com alternatives:

1. Zortrax - Known for high-quality 3D printers and filaments, offering a wide range of products for various printing needs.
2. SainSmart - Provides a variety of 3D printing materials and accessories, including filaments and resins.
3. Anet - Offers affordable 3D printers and filaments, suitable for both beginners and experienced users.
4. ESUN - Specializes in 3D printing filaments, including PLA, ABS, and specialty filaments.
5. Flashforge - Known for reliable 3D printers and a wide range of filaments and resins.
6. Makerbot - Offers professional-grade 3D printers and materials, ideal for industrial and educational purposes.
7. Gizmo Dorks - Provides a variety of 3D printing filaments and accessories, known for their quality and reliability.
8. Overture - Offers high-quality 3D printing filaments, including PLA, PETG, and TPU.
9. Prusa - Renowned for their open-source 3D printers and high-quality filaments.
10. Matterhackers - Provides a wide range of 3D printing materials, printers, and accessories, catering to both hobbyists and professionals.

Sunlu.com accepts payments through PayPal or Credit Card. The website is available in different currencies, but the price is in US dollars when you pay. This is because the US dollar has the best negotiability in the world. Every currency can be exchanged to US dollars. If your primary currency is not USD, you can still pay in USD via PayPal. Sunlu.com ensures secure payment with PEV. Please note that this information is accurate as of the last update and may vary over time. If you need the most current information, it's recommended to visit the official Sunlu.com website.

Sunlu.com offers a 1-year warranty and allows for returns within 30 days. If customers are not satisfied with their goods and want to send them back for a refund or an exchange, they can send a message to Sunlu's after-sale Customer Service at sales@sunlu.com. The customer service team will reply within 24 hours (except weekends) and provide further information and useful advice.

Regarding the shipping policy, Sunlu.com provides free shipping for all products. The products can be shipped from different warehouses based on availability, including the US, EU, CA, AU. Customers will normally receive the parcel within 4-9 business days after placing the order. However, due to the impact of COVID-19, the delivery time may be delayed. For most 3D printers and few parts, they will ship from China while few parts will send separately from overseas, which will take more time to reach the customer. There is duty-free for 3D printers that are sent to the United States (not including Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, Virgin Islands, and APO/FPO addresses) and most European countries. For other countries, Sunlu tries its best to minimize the risk of customs duties. If customs charge duties for the parcels, customers will be required to make the payment for customs duties in order to receive the parcels.

Sunlu.com is known for its affordable 3D printing filaments and 3D print resins. The popular products include Rainbow & Multi-Color Silk Filament, PLA Filament, PLA Plus Filament, High Speed PLA, Marble PLA, and Standard Resin. They also offer UV Resins and FDM Filaments with discounted prices for bulk purchases. One of the most favorite products of 2024 is the S4 FilaDryer, a multi-functional intelligent and DIY-able filament dryer compatible with four rolls of 1KG filaments. They also have a range of 3D Printing Mates such as filament dryer, 3D printer resin detergent, 3D printer enclosure, filament vacuum bag sets, and flexible removable magnetic build plate heated bed. Sunlu.com also offers free shipping to most regions of USA, EU, UK, CA, and AU. They provide 24/7 support and a 30-day return policy. They also ensure secure payment.

Sunlu.com offers a variety of 3D printing products. The PLA Matte 3D Printer Filament 1KG is priced at $25.99, but can be purchased for as low as $12.99 when buying in bulk (minimum order quantity: 6KG). The PLA Meta (Macaron Colors) 3D Printer Filament 1KG is priced at $19.99, but can be purchased for as low as $12.49 when buying in bulk (minimum order quantity: 6KG). The PETG 3D Printer Filament 1KG is priced at $22.99, but can be purchased for as low as $11.99 when buying in bulk (minimum order quantity: 6KG). The Standard Plus Resin 1000G is priced at $39.99, but can be purchased for as low as $20.99 when buying in bulk (minimum order quantity: 5 bottles). The ABS Like Resin 1000G is priced at $35.99, but can be purchased for as low as $19.99 when buying in bulk (minimum order quantity: 6 bottles). The Water-Wash-Standard Resin 1000G is priced at $37.49, but can be purchased for as low as $19.99 when buying in bulk (minimum order quantity: 6 bottles). The S4 FilaDryer, which is compatible with 4 rolls of 1KG filaments, is priced at $159.99. The 3D Printer Resin Detergent 1000G/2000G/3000G is priced at $39.99, but can be purchased for as low as $16.99. The 3D Printer Enclosure is priced at $60.99, but can be purchased for $33.99. The Filament Vacuum Bag Sets are priced at $19.99, but can be purchased for $16.99. The 3D Printer Flexible Removable Magnetic Build Plate Heated Bed is priced at $19.99, but can be purchased for as low as $15.99. The SUNLU Terminator 3 (T3) 3D Printer is priced at $279.99, but can be purchased for $99.00.

To get in touch with Sunlu.com's customer support, there are several options available:

• For order-related inquiries, please contact the Order Customer Support Team at sales02@sunlu.com. It's recommended to attach the order number and where the purchase was made in the email.
• For business cooperation, including bulk quantity or OEM, ODM business, the contact email is sales@sunlu.com.
• For after-sales service, the contact email is support@sunlu.com. Engineers are available to answer questions.
• For branding cooperation, including making branding Ads video or if you are KOL, KOC, the contact email is Branding@sunlu.com.
• The official address in the US is 92 CORPORATE PARK STE C 204 IRVINE 92606, CA, US.

Please note that response times may vary. It's always a good idea to provide as much detail as possible in your initial contact to help the support team assist you effectively.

To contact Sunlu.com customer support, there are several email addresses available:

• For order-related inquiries, reach out to sales02@sunlu.com. Remember to attach the order number and where the purchase was made to the email.
• For business cooperation, the contact email is sales@sunlu.com. This includes bulk quantity or OEM, ODM business.
• For after-sales service, the email address is support@sunlu.com. Engineers will be available to answer questions.
• For branding cooperation, the email is branding@sunlu.com. This is for those who can help make branding Ads video or if you are KOL, KOC.

The official address in the US is 92 CORPORATE PARK STE C 204 IRVINE 92606, CA, US. There's also a contact form available on their website. For phone support, the number is 0756-3385636. The address for Sunlu Industrial Park is No.38 Yongtian Road, Qianshan Trade and Logistics Center, Second phase, Xiangzhou District, Zhuhai City.